Please read these Terms & Conditions carefully before using the FZ Mart BD website or placing an order. By using our website, you agree to be bound by these terms.
1. Introduction
These Terms & Conditions govern your use of the FZ Mart website and the purchase of any products from us. In these terms, "we", "us", and "our" refer to FZ Mart BD, and "you" refers to the customer or website visitor. If you do not agree with any part of these terms, please do not use our website.
2. Use of Our Website
By using our website, you agree that:
- You will provide accurate and complete information when placing an order
- You are responsible for keeping your account details secure (if you have an account)
- You will not use the website for any unlawful or fraudulent purpose
- You will not attempt to disrupt, damage, or gain unauthorized access to our systems
3. Products & Pricing
- We make every effort to display products, prices, and descriptions accurately
- Prices are shown in Bangladeshi Taka and may change without prior notice
- Product images are for illustration; slight variations may occur
- We reserve the right to limit quantities, correct errors, or cancel an order if a pricing or product error is found
4. Orders & Confirmation
- Placing an order is an offer to purchase, which we may accept or decline
- We may contact you to confirm your order before processing it
- We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or stock unavailability
5. Payment
We accept Cash on Delivery and other payment methods shown at checkout. Full payment details are explained on our Payment page.
6. Shipping & Delivery
Delivery times and charges vary by location. Please refer to our Shipping page for full details. We are not responsible for delays caused by circumstances beyond our control.
7. Returns, Refunds & Cancellations
Returns, refunds, and cancellations are handled in line with our Refund Policy. Please review it for full details on eligibility and process.
8. Privacy
Your privacy is important to us. Our handling of your personal information is explained in our Privacy Policy.
9. Limitation of Liability
To the fullest extent permitted by law, FZ Mart BD shall not be liable for any indirect or consequential loss arising from the use of our website or products, except as required under applicable consumer protection law.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes take effect once published on this page. Your continued use of the website means you accept the updated terms.
11. Governing Law
These Terms & Conditions are governed by the laws of Bangladesh, and any disputes shall be subject to the jurisdiction of its courts.
12. Contact Us
If you have any questions about these Terms & Conditions, please reach out through our Contact Us page.
By using FZ Mart BD and placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.