Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you use the FZ Mart BD website.
1. Introduction
FZ Mart BD we is committed to protecting your privacy. By using our website and placing an order, you agree to the collection and use of your information as described in this policy. Please read it carefully to understand our practices.
2. Information We Collect
Information You Provide ← H3
- Your name, phone number, and delivery address when you place an order
- Your email address, if you provide one or sign in by email
- Any messages or details you share with our support team
Information Collected Automatically
- Basic device and browser information
- Pages you visit and how you use our website
- Cookies and similar technologies that help the site function
3. How We Use Your Information
We use your information to:
- Process, confirm, and deliver your orders
- Contact you about your order or delivery
- Provide customer support and respond to your questions
- Improve our website, products, and services
- Send updates or offers, where you have agreed to receive them
- Prevent fraud and keep our platform secure
4. How We Share Your Information
We do not sell your personal information. We only share it when necessary to run our service, such as:
- With delivery partners, to ship your order to you
- With service providers who help operate our website (for example, payment or messaging services)
- When required by law, or to protect our rights and the safety of others
5. Cookies ← H2
Our website uses cookies to keep your cart working, remember your preferences, and understand how the site is used. You can control or disable cookies through your browser settings, though some features may not work properly without them.
6. Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. However, no method of online transmission is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You may:
- Ask what personal information we hold about you
- Request that we correct inaccurate information
- Request that we delete your information, where allowed by law
- Opt out of promotional messages at any time
8. Children's Privacy
Our website is not intended for children under the age of [18]. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes take effect once published on this page, with the date updated accordingly. We encourage you to review it periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out through our Contact Us page or email us at [privacy@fz-martbd.com]. ← link "Contact Us" to /pages/contact-us
For more about using our website, please also see our Terms & Conditions. ← link to /pages/terms-and-conditions
We're committed to keeping your personal information safe and using it responsibly — always.
