At FZ Mart, we deliver nationwide and work hard to get your order to you quickly and safely. This page explains our shipping zones, delivery charges, and how long delivery usually takes, so you always know what to expect after placing an order.
Delivery charges and times are estimates and may vary depending on your location and product availability.
Shipping Zones & Charges
Your delivery charge depends on where you live. We divide the country into the following zones:
Inside [Dhaka City]
Delivery Charge: [৳60]
Delivery Time: [1–2] working days
Around [Dhaka / Suburbs]
Delivery Charge: [৳100]
Delivery Time: [2–3] working days
Outside [Dhaka / Nationwide]
Delivery Charge: [৳120]
Delivery Time: [3–5] working days
The exact zone and delivery charge for your address are shown at checkout before you confirm your order.
Delivery Times
- Orders are usually processed within [24 hours] of confirmation
- Delivery time starts once your order is confirmed, not when it is placed
- You may receive a confirmation call before your order is shipped
- Delivery may take longer during holidays, festivals, sales, or situations beyond our control
Cash on Delivery
We offer Cash on Delivery across most zones — simply pay the delivery person when your order arrives. Please keep the exact amount ready for a smooth, quick handover.
Tracking Your Order
You can follow your order's progress at any time on our Order Tracking page using your order number. ← link "Order Tracking" to /pages/order-tracking
Important Notes
- Please provide a complete, correct delivery address and a working phone number
- Make sure someone is available to receive the order at the delivery address
- If delivery fails due to a wrong address or no response, re-delivery may take extra time or charges
- For damaged or incorrect items on arrival, please see our Refund Policy ← link "Refund Policy" to /pages/refund-policy
Need Help? ← H2
Have a question about delivery to your area? Reach out through our Contact Us page — we're happy to help. ← link "Contact Us" to /pages/contact-us
Fast, safe, and reliable delivery — right to your doorstep, in every zone we serve.